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Home>Support
Our support team will get in touch with you shortly.
Have a wonderful day!
It generally takes 5-6 business days for delivery. We send you notifications at every stage of your order process from confirmation, dispatch and delivery. We need to mention time about custom orders.
Send us a message. We'll get back to you shortly with answer to your query.
Yes, shipping address can be changed but only before the order status is Dispatched. You can change the address within 2 days from the time you placed the order. However, if your order is dispatched before you update your address, it can take up to 30 days for it to be redelivered to new address.
We offer 10-day unconditional return and one time exchange policy. Visit our returns page to process return request.
Kindly allow 12 to 24 working hours to respond to your request.
If you do not hear from us within that period, you can email us at support@happybasket.com.au or call us on 08 7073 5815.
